Customer Support Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8of4vt

Job DescriptionVuole candidarsi? Si assicuri che il suo CV sia aggiornato, poi legga attentamente le specifiche del lavoro prima di procedere.At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.Boeing Global Services, Consumables & Expendables (C&E) Distribution Business is looking for a Customer Support Specialist for our office in Lonate Pozzolo (near Milano), Italy.In this exciting role, you will coordinate customer inquiries and ensure timely delivery of spare parts and chemicals by working closely with suppliers, customers and a variety of internal departments. Your responsibilities include tracking orders, managing delivery requirements, and resolving any issues to support smooth and efficient service.Position ResponsibilitiesDuties will include (but are not limited to):Internal customer support for the sale of consumables (i. e. small hardware, electronics, lighting and chemicals) for the aviation industry for both OEM and MRO usageLooking after an international customer base from order receipt to payment and ensuring that the agreed services are fulfilledThe responsibility for order processing and administration, including regular deadline monitoring in daily coordination with materials management and shipping departments to ensure on-time deliveriesRegular communication with your customers about the status of their orders and coordinate any changesMonitoring returns and processing complaints together with internal teams like Quality Assurance and ProcurementBeing the first point of contact for any escalations or claims made by the customer,



making sure to include the appropriate stakeholders and resolving any issue efficientlyBasic Qualifications (Required Skills and Experience)2+ years of relevant professional experience in customer service in the aviation and/or wholesale sectorPrior experience within after sales or order resolution in a customer facing roleFluent Italian to communicate effectively with external customers and internal teamsIntermediate English skills to navigate our systems more easilyPreferred Qualifications (Desired Skills/Experience)Proficiency in working with common ERP and CRM tools. Particularly SAP and SalesforceProficiency with the MS Office package, especially ExcelFamiliarity with working for an international customer baseAbility to work in a fast-paced environment across multiple time zones and manage competing prioritiesEnjoyment of daily customer contact and working independentlyConflict of InterestSuccessful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment processWhat we can offerAnnual salary reviewsParticipation in Boeing’s incentive programsLunch Vouchers for each day workedCross-functional and international collaboration around the globeTailored training opportunities for your area of workThis role is a CBA livello 3 contractPlease note that the information shown below is a general guideline only. Pay is based upon candidate experience and qualifications,



as well as market and business considerations,Summary pay range: EUR 32.200 – EUR 46.000Work AuthorizationThis requisition is for a locally hired position in Italy. Candidates must have current legal authorization to work immediately in Italy.Boeing will not attempt to obtain Immigration and labor sponsorship for any applicants.Applications untilNov. 07, 2026Export Control RequirementsThis is not an Export Control position.RelocationRelocation assistance is not a negotiable agevolazioni for this position.Visa SponsorshipEmployer will not sponsor applicants for employment visa status.ShiftNot a Shift Worker (Italy)Equal Opportunity EmployerWe are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity,religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. xysqume Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.#J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8of4vt