27 ott - Anacapri
Hosco.com
WeareonthelookoutforapassionateandprofessionalReservationsManagertojoinJumeirahCapriPalaceforthesummerseason2027.
Themaindutiesandresponsibilitiesare:
- Overseethedeliveryofinternalandexternalservice,quality,andcommercialperformancesasperCentralReservationsKPIobjectives.
- Workcloselywiththeteamtomaximizerevenueopportunitiesandreduceoperationalinefficiencies.
- Attendmeetingsrelatedtoreservationsandsharerelevantinsightsonperformanceandtrends.
- Monitorautomatedreservationservicestoensureoptimalcapacityandresolveanyservicedegradation.
- Monitorandfollowuponguestcomplaints,ensuringrelevantsolutionsareprovidedbycoordinatingwithotherdepartments.
- Ensuretrainingofnewcolleaguesinthedepartmentandhotelsisplannedandscheduledinadvance.
- Overseeallaspectsofpeoplemanagement,includingdevelopment,targetsetting,reviews,andperformance.
- Actasapointofcontactforreservationswithexternalpartners,managingandmaintainingrelationships.
- ActintheabsenceoftheDirectorofReservationsandperformotherdutiesasrequiredbymanagement.
- Actasapointofcontactforreservationswithexternalpartners,managingandmaintainingrelationships.
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