IT Operations & Support Specialist (w/m/d)

27 ott - Bolzano
A. LOACKER - S.P.A. % A. LOACKER

pAre you passionate about technology, problem-solving, and delivering excellent user support? Do you enjoy working across different IT domains while ensuring smooth day-to-day operations? Then you might be the person we're looking for. /p pAs an IT Operations Support Specialist, you will play a key role in ensuring the reliability and performance of our IT services. You will provide advanced support, contribute to operational excellence, and collaborate closely with colleagues, external partners, and business users to deliver a seamless IT experience. /p pbYour Responsibilities /b /p ulliProvide 2nd and 3rd level support for IT incidents and service requests /liliTroubleshoot applications, networks, and operating systems /liliPerform monitoring, patching, backups, and maintenance activities /liliMaintain operational documentation and knowledge base articles /liliSupport IT projects and collaborate with internal and external stakeholders /liliProvide onsite support and participate in on-call activities when required /liliParticipate to on-duty-call service /liliPerform security related activities up to 20% of the total time out of business hours /li /ul pbYour profile /b /p ulliTechnical qualification in IT or a comparable field /liliPrevious experience in IT Support, Help Desk,



or IT Operations /liliStrong troubleshooting and problem-solving skills /liliKnowledge of IT infrastructure, operating systems, and service management practices /liliGood communication skills and a service-oriented mindset /liliFluent English; German and/or Italian are an advantage /li /ul pbWhat We Offer /b /p ulliAn international company that cares about people and the planet /liliThe opportunity to help build and shape a structured IT Operations environment /liliA collaborative and international working atmosphere /liliA company culture that values innovation, teamwork, and sustainability /liliTraining and development opportunities through the Loacker Academy /liliCompany cafeteria /li /ul pIn accordance with EU Directive 2023/970 on pay transparency, the starting salary for this position is €37,000 gross per year. Depending on your qualifications, professional experience, skills, and the scope of responsibilities you bring to the role, the final compensation package may be adjusted accordingly. At Loacker, we are committed to fair, transparent, and non-discriminatory compensation practices. We believe in recognizing the value and potential each person brings. Throughout the selection process, we focus exclusively on what matters most: your qualifications, your motivation, and your suitability for the position. /p #J-18808-Ljbffr

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