Application Engineer

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pThe Applications Engineer is responsible for providing technical support to the Sales force, working together to determine the best product for meeting the Customer application. They will recommend potential development projects that support new business. /p h3Duties Responsibilities: /h3 ul liBased on an understanding of field application, design fabric structures, seams and finishing requirements for nonwoven customers. /li liCustomer Interface: /li liField questions ranging from product and installation methods, to asking for input to gain experience with how our products have run. /li liSupply design style information and product specifications. /li liTrouble shoot fabric issues, create dialogue to determine how best to approach a problem, provide direction either in person or by phone /li liCustomer visits, updates, technical discussions, seminars /li liMeet with the customer to establish credibility, trust and create another connection within Albany International. /li liObserve the machines and watch the fabric operate in the environment /li liProvide follow up to trouble shooting, problem solving , /li liShow samples, explain data, see the solutions in person, /li liPerform Field service: on machines, during installations, and to assist with trouble shooting, /li liTake measurements using tools such as permeability testers, tensiometers, caliper gauges, and or/assist service engineers with on machine measurements. /li liDraw out machine schematics or line drawings of machine operations. /li liEstablish an understanding of how our fabric interfaces with application /li liLearn what the customer faces when using our products and apply that knowledge to product design, enhancements, troubleshooting and in making application recommendations.



/li liBecome proficient at knowing what causes our products to operate successfully or incorrectly and apply that to specific customer needs. /li liFollow up on customer irritations, complaints, and corrective actions and either through sales or personally provide feedback to the appropriate person. /li liReview together with Product Engineering manufacturing records and procedures to determine whether there is reason to doubt fabric performance /li liUnderstand what has occurred with the fabric on the machine, if possible, to eliminate certain causes online /li liInspect fabrics at the customer or in-house and document to provide answers back to the customer /li liUtilize knowledge of structures, monofilaments, materials equipment and manufacturing processes to assist in product qualifications and also support RD and product development. /li liAttend EF sales meetings both online and locally in order to: /li liGive presentations on trial results that impact other customers and could provide solutions within or across market segments /li liUnderstand what is happening in our industry, with the sales forces and other Albany EF technical groups. /li liParticipate in process improvement and work groups /li liAssist quality and manufacturing in understanding our customers’ requirements so they make knowledgeable decisions regarding the treatment of our fabrics. /li liParticipate in products performance, quality and safety audits. Provide specification guidelines for our customers for the products we sell to support their auditing processes.



/li liInterface with Customer Service and planning daily to assure product quotes and appropriate SAP follow-up is expedited. /li liSafety: /li liFollow all publicized safety policies/procedures and JIBS applicable to the job /li liUse appropriate PPE that has been identified on the Hazard Analysis for the department/role /li liAttend and participate in all safety training, safety committee meetings, audits and Behavior Based Safety programs assigned /li liReport on all safety hazards observed. If capable, correct the safety hazard identified. /li /ul h3Skill Set /h3 ul liDetail oriented, analytical and data driven /li liAccountable team player, willing to share and support. /li liCommunication skills; listening, learning, writing, and verbal /li liKnowledge of product applications, textile applications are as agevolazioni /li liComputer and systems knowledge; MS Office, SAP /li liBachelor’s degree in engineering or related technology field/discipline and 3-5 years’ experience, in a comparable work environment. Extensive work experience in industrial textile applications would be acceptable in lieu of a bachelor’s degree. /li /ul h3Relationships: /h3 pReports to Product Manager – EF Eurasia and works closely with Manufacturing, RD, Product Engineering, Customer Service, Planning and Quality to assure all understand the customer application requirements. /p h3Environment: /h3 pThe position requires some travel to customers, other Albany manufacturing sites, sales meetings and/or technical conferences. While working in the mills the engineer is exposed to loud noise, heat, long hours, smells, and dampness. They will also have to do some climbing on equipment, carry analytical tools, assist with installations, which could require awkward but safe positioning on machines. /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8ohzco