27 ott - Romano di Lombardia
GENESIS
At Genesis , we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package. It’s time you rethink what you expect from an employer. At Genesis , we understand you're not just building a career – you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.
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Job description:
At Genesis , we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package. It’s time you rethink what you expect from an employer. At Genesis , we understand you're not just building a career – you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.
Role Summary:
As Genesis Sales Operations Expert , you will support Genesis sales performance and deliver an exceptional customer journey through efficient vehicle ordering, allocation, stock management and delivery processes.
Acting as a key interface between retailers, headquarters, logistics partners and internal stakeholders, you will help drive operational excellence, retailer performance and business growth.
We want you to:
-
- Prepare and maintain regular reports covering retail sales, wholesale, order bank, stock, registrations and deliveries
- Monitor sales performance against targets and identify trends, opportunities and risks
- Support sales forecasting and budget planning activities through accurate data analysis
- Develop ad hoc analyses to support management decision-making and business reviews
- Manage the end-to-end vehicle ordering process, ensuring order accuracy and timely execution
- Monitor order bank, production status, inbound pipeline and vehicle availability
- Coordinate vehicle allocation activities, balancing business priorities, retailer requirements and customer demand
- Support stock management strategies aimed at maximizing conversion opportunities
- Coordinate vehicle logistics and delivery planning to ensure a seamless customer handover process
- Provide guidance and support to retailers on ordering, allocation,
stock availability, vehicle status and delivery planning
- Monitor retailer performance KPIs and support actions aimed at improving sales effectiveness and customer satisfaction
- Collaborate closely with Sales, Customer Experience, Finance, Marketing, Network Development, Logistics and HQ teams
- Support the implementation of new systems, tools and operational procedures while ensuring compliance with internal policies and reporting requirements
About you:
-
- Bachelor's degree in Business Administration, xysqume Economics, Engineering or a related discipline
- 5+ years of experience in Sales Operations, Dealer Support, Sales Administration or a related automotive function
- Automotive industry experience is strongly preferred; premium automotive experience is a plus
- Fluent Italian and English, both written and spoken
- Advanced proficiency in Microsoft Excel and reporting tools
- Strong analytical mindset, customer focus and stakeholder management skills
What we offer:
-
- The opportunity to join a premium automotive brand in a dynamic and international environment
- Continuous training and professional development opportunities
- Competitive salary and benefits package, with a RAL starting from €37,000 , depending on experience
- Flexible working hours and hybrid working policy
- Car lease mobility program
- Daily meal vouchers (buoni pasto)
- Health insurance coverage
- Corporate wellness program
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