Italian-Speaking Customer Support Agent - Remote In Greece - Relocation Support

25 ott - Parma
WW Talents

Luogo di lavoro: ParmaWork remotely from anywhere in Greece while building your international Customer Support career.Are you fluent in Italian and enjoy helping customers, solving problems, and delivering an excellent customer experience?
Join an international team as an Italian-Speaking Customer Support Representative, working fully remotely from anywhere in Greece.Whether you already live in Greece or are considering relocating from another EU country, this opportunity offers paid training, a competitive salary package, and full relocation support.Job DetailsPosition: Italian-Speaking Customer Support RepresentativeLocation: Greece - 100% Remote / Work From Anywhere in GreeceSchedule: 5 days per week, rotational shifts between 08:*****:00Languages: Italian C1/C2 + English B2+Experience: Previous Customer Support experience is an advantage, but no prior experience is requiredSalary & Benefits€1,050 gross/month x 14 salariesPerformance bonus up to 10%Fully paid training from day one100% remote work from anywhere in GreeceInternational and multicultural working environmentCareer development opportunitiesRelocation SupportAlready living in Greece?
Work remotely from anywhere in the country.Relocating from another EU country?
Full relocation support is provided, including:EU flight ticket2 weeks of hotel accommodationAirport pickupReal estate agency fee coveredYour ResponsibilitiesAs an Italian-Speaking Customer Support Representative, you will:Provide professional customer support in Italian via phone, email,



and chatRespond to customer inquiries and resolve account-related issuesAssist customers with platform, product, and service-related questionsTroubleshoot issues and provide effective solutionsHandle customer requests efficiently while maintaining a high level of customer satisfactionAccurately document customer interactions in CRM and internal systemsFollow established quality and productivity standardsHelp customers understand the platform and available featuresWhat We're Looking ForFluent Italian - C1/C2 levelEnglish B2+ for training and internal communicationPrevious experience in Customer Support, Customer xysqume Service, Call Center, Technical Support, Helpdesk, or similar roles is a plusStrong communication and interpersonal skillsCustomer-focused and empathetic approachStrong problem-solving and troubleshooting skillsAbility to handle customer inquiries professionally and efficientlyComfortable using CRM systems, digital tools, and multiple applicationsGood attention to detail and accurate data entryAbility to work independently in a remote environmentFlexible and comfortable working rotational shiftsAbility to work effectively in a fast-paced, international, multicultural teamNo previous experience required - full paid training is providedPer il seguente ruolo potrebbero essere richieste diverse soft skill ed esperienze.
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