It Operations & Support Specialist (W/M/D)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8okq7h

Are you passionate about technology, problem-solving, and delivering excellent user support?
Do you enjoy working across different IT domains while ensuring smooth day-to-day operations?
Then you might be the person we're looking for.
As an IT Operations & Support Specialist, you will play a key role in ensuring the reliability and performance of our IT services.
You will provide advanced support, contribute to operational excellence, and collaborate closely with colleagues, external partners, and business users to deliver a seamless IT experience.
Your Responsibilities
Provide 2nd and 3rd level support for IT incidents and service requests
Troubleshoot applications, networks, and operating systems
Perform monitoring, patching, backups, and maintenance activities
Maintain operational documentation and knowledge base articles
Support IT projects and collaborate with internal and external stakeholders
Provide onsite support and participate in on-call activities when required
Participate to on-duty-call service
Perform security related activities up to 20% of the total time out of business hours
Your profile
Technical qualification in IT or a comparable field
Previous experience in IT Support, Help Desk, or IT Operations
Strong troubleshooting and problem-solving skills
Knowledge of IT infrastructure,



operating systems, and service management practices
Good communication skills and a service-oriented mindset
Fluent English; German and/or Italian are an advantage
What We Offer
An international company that cares about people and the planet
The opportunity to help build and shape a structured IT Operations environment
A collaborative and international working atmosphere
A company culture that values innovation, teamwork, and sustainability
Training and development opportunities through the Loacker Academy
Company cafeteria
In accordance with EU Directive ******** on pay transparency, the starting salary for this position is €37,000 gross per year.
Depending on your qualifications, professional experience, skills, and the scope of responsibilities you bring to the role, the final compensation package may be adjusted accordingly.
At Loacker, we are committed to fair, transparent, and non-discriminatory compensation practices.
We believe in recognizing the value and potential each person brings.
Throughout the selection process, we focus exclusively on what matters most: your qualifications, your motivation, and your suitability for the position.
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8okq7h