25 ott - Firenze
Cross Border Talents
We are currently hiring Italian-speaking Customer Support Advisors for a leading international technology company based in Lisbon, Portugal.
This is a great opportunity for candidates currently living in Italy who are interested in relocating to Portugal while working remotely from within the country.
È il candidato/la candidata ideale per questa occasione?
Lo scopra leggendo la panoramica del ruolo qui sotto.Location: Lisbon, Portugal (remote within Portugal)What We OfferCompetitive salary package€7.63/day meal allowanceHealth insurance from Day 1Remote work based in PortugalRelocation support packageOptional shared accommodation support for up to 12 months for international candidates (details discussed during interview process)Optional free Portuguese classes and other activities around LisbonResponsibilitiesProvide support to customers via phone, email,
and chatAssist users with product-related questions and technical issuesDeliver high-quality customer service with empathy and professionalismTroubleshoot problems and find effective solutionsMaintain accurate records of customer interactionsRequirementsFluency in Italian and good English levelStrong communication and problem-solving xysqume skillsCustomer-oriented mindsetTech-savvy and comfortable learning new systemsPrevious customer service experience is a plusScheduleMonday to Saturday (rotational shifts) or Monday to Friday08:*******:002 days off per week (Sunday + 1 rotational day)Schedules may vary depending on project available.
#J-*****-Ljbffr