Deskside Support Technician

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8omabg

pbJob Title: /b Deskside Support Technician (Windows 11 Deployment User Migration) /ppbDuration: /b 2 months contract /ppbWorkload: /b Tempo pieno hours /ppbSetup: /b Freelance (Daily rate / Limited Company / Umbrella / Partita IVA) /ppbSponsorship Not Provided /b /ppbLocation: /b Genova and Riva Trigoso, Italy /ppOur client is seeking an Italian-speaking Deskside Support Technician to support a large-scale Windows device refresh and migration project across two sites in Italy.
/ph3Key Responsibilities: /h3ulliPerform Windows ***** reinstallations and Windows 11 deployments.
/liliComplete Intune Autopilot staging and device configuration.
/liliSupport end users with data migration and user setup activities.
/liliExecute device wiping and asset management processes.
/liliTroubleshoot hardware, software, printer, network, and peripheral issues.
/liliProvide deskside support and excellent customer service.




/liliAccurately manage tickets and incident updates through a ticketing system.
/liliSupport Microsoft 365 environments and Active Directory administration.
/li /ulh3Must-Have Skills: /h3ulliMinimum 3 years' IT Support/Deskside Support experience.
/liliExperience with Microsoft Intune Autopilot and device deployment.
/liliMicrosoft 365 and Active Directory knowledge.
/liliBasic LAN, Wi-Fi and VPN troubleshooting experience.
/liliHardware diagnostics for laptops, desktops and printers.
/liliExperience with ticket management systems (ServiceNow preferred).
/liliUser data backup, restore and migration experience.
/li /ulh3Nice-to-Have: /h3ulliSCCM experience.
/liliExchange administration knowledge.
/liliAndroid, iOS and macOS support experience.
/li /ul #J-*****-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8omabg