Room Service Manager

25 ott - Venezia
Hosco.com

duties and responsibilities include: Managing room service operations and staff, including scheduling shifts and assigning dutiesEsperienza, qualifiche e soft skill: possiede tutti i requisiti per avere successo in questa occasione?
Lo scopra qui sotto.Training staff to provide excellent customer service and uphold the standards of the hotelDeveloping and implementing room service menusEnsuring prompt delivery of orders to guest roomsMonitoring guest feedback and resolving complaints in a timely and professional mannerMaintaining inventory and ordering room service supplies as neededCollaborating with the kitchen staff to ensure meal preparation aligns with delivery timesEnsuring compliance with food safety and sanitation regulationsReviewing and processing billing for room service ordersPromoting additional services and facilities of the hotel to guestsOversee all room service operations, ensuring all standards and hotel protocols are adhered to.Manage the room service team, providing training and performance feedback as necessary.Collaborate with the kitchen staff to ensure timely delivery of orders and maintain high food quality standards.Manage inventory and supplies and ensure adequate stock levels.Handle guest complaints and queries promptly and professionally.Coordinate with housekeeping and maintenance departments as necessary.Ensure compliance with health and safety regulations.Monitor room service budget and implement cost-saving measures as necessary.
xysqume Knowledge in Micros.

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