25 ott - Anacapri
Hospitaliti
Jumeirah Capri Palace is hiring through Hosco in Anacapri.WeareonthelookoutforapassionateGuestServicesExecutive-Conciergetojointhesummerseason****ofJumeirahCapriPalace.Dato l'elevato interesse per questa posizione, la preghiamo di candidarsi tempestivamente se il suo profilo è in linea con il ruolo.Main duties and responsibilities are: Greetguestsuponarrivalandassistwithcheck-in,orientation,andgeneralinquiries.Handleguestrequestsefficiently,ensuringtimelyfollow-upandaccuratecommunicationwithrelevantdepartments.Maintainknowledgeofhotelservices,facilities,andlocalattractionstoprovideaccurateinformationandrecommendations.Prepareandupdateguestprofiles,notingpreferencesandspecialrequirementsforpersonalizedservice.AssistincoordinatingVIPamenitiesandspecialarrangementsundertheguidanceofseniorteammembers.EnsurecompliancewithSOPs,groomingstandards,andhealthandsafetyprotocols.Supporttheteaminmanagingreservations,confirmations,andguestcorrespondence.Handleguestcomplaintsprofessionallyandescalatecomplexissuestoseniorcolleagues.Promotehotelservicesandupsellopportunitiestoenhanceguestexperienceandrevenue.Ideal candidate for this position will have the following experience and qualifications: Aminimumof1yearcustomerserviceexperienceBachelor'sdegreeinHospitalityManagement,orarelatedfield.GoodknowledgeofPMSSystemsExcellentwrittenandverbalcommunicationskillsFlexibility,organisationalskillsandadaptabilityintoafast-pacedenvironment.
xysqume Please see the full vacancy for the benefits offered by Jumeirah Capri Palace.
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