Italian Customer Advisor - Work Remote In Greece

27 ott - Italia
Mercier Consultancy MD

h3About Mercier Consultancy Group /h3 /brpMercier Consultancy Group is a premier international staffing firm and leading BPO provider, dedicated to connecting exceptional talent with outstanding career opportunities across Europe. We specialize in facilitating seamless transitions for professionals seeking roles within dynamic, customer-centric industries. /p /brh3Italian Customer Advisor /h3 /brh3About Mercier Consultancy Group /h3 /brpMercier Consultancy Group is a premier international staffing firm and leading BPO provider, dedicated to connecting exceptional talent with outstanding career opportunities across Europe. We specialize in facilitating seamless transitions for professionals seeking roles within dynamic, customer-centric industries. /p /brh3Job Overview /h3 /brpEmbark on an exciting career journey as an Italian Customer Advisor, a pivotal role within the thriving Customer Support Services sector. This remote position, based within Greece, offers an exceptional opportunity for native Italian speakers to leverage their language skills and provide outstanding support to a global clientele. /p /brh3Key Responsibilities /h3 /brul /brliDeliver exceptional customer service via phone, email, and chat in Italian /li /brliAddress customer inquiries, resolve issues, and provide comprehensive support within the Customer Support Services industry /li /brliMaintain accurate customer records and document all interactions with professionalism /li /brliAdhere to company policies and procedures to ensure high-quality service delivery /li /brliCollaborate with team members and other departments to enhance the customer experience /li /brliIdentify opportunities to up-sell or cross-sell products/services where applicable /li /brliContribute to team goals and the overall success of the customer support operations /li /brliContinuously improve product knowledge and service standards /li /br /ul /brh3Requirements /h3 /brul /brliNative or fluent Italian (spoken and written) /li /brliValid EU passport (mandatory) /li /brliPrevious experience in a customer service or client-facing role within Customer Support Services is highly advantageous /li /brliExcellent communication and interpersonal skills /li /brliProficiency in using customer support software and CRM systems /li /brliAbility to work independently and as part of a remote team /li /brliA passion for providing outstanding customer experiences /li /br /ul /brh3Benefits /h3 /brpWhat We Offer /p /brul /brliCompetitive Monthly Salary /li /brliFully Paid Training to ensure your success /li /brliHealth Insurance for your well-being /li /brliFully Paid Relocation Package (flight, transfer, hotel) to start your life in Greece /li /brliMonthly Performance Premio to reward your achievements /li /brli2 Extra Salaries Per Year (13th and 14th salary) /li /brliOpportunity to work remotely within Greece /li /brliA dynamic and supportive work environment /li /brliAnd Much More.. /li /br /ul /brh3Life in Greece /h3 /brpDiscover the vibrant lifestyle and rich culture that Greece has to offer. With its stunning coastlines, ancient history, and consistently pleasant climate, Greece provides an unparalleled backdrop for your professional and personal growth. Experience the Mediterranean way of life while advancing your career in a fulfilling Italian Customer Advisor role within Greece. /p /brpOur comprehensive relocation package makes moving to Greece seamless and stress-free. Immerse yourself in the local culinary delights, enjoy the relaxed pace of life, and embrace a higher quality of living. This is your chance to secure fantastic Italian-speaking jobs in Greece and explore everything this beautiful country has to offer. /p #J-18808-Ljbffr

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