25 ott - Anacapri
Hospitaliti
pJumeirah Capri Palace is hiring through Hosco in Anacapri.WeareonthelookoutforapassionateGuestServicesExecutive-Conciergetojointhesummerseason****ofJumeirahCapriPalace.
/ph3Main duties and responsibilities are: /h3ulliGreetguestsuponarrivalandassistwithcheck-in,orientation,andgeneralinquiries.
/liliHandleguestrequestsefficiently,ensuringtimelyfollow-upandaccuratecommunicationwithrelevantdepartments.
/liliMaintainknowledgeofhotelservices,facilities,andlocalattractionstoprovideaccurateinformationandrecommendations.
/liliPrepareandupdateguestprofiles,notingpreferencesandspecialrequirementsforpersonalizedservice.
/liliAssistincoordinatingVIPamenitiesandspecialarrangementsundertheguidanceofseniorteammembers.
/liliEnsurecompliancewithSOPs,groomingstandards,andhealthandsafetyprotocols.
/liliSupporttheteaminmanagingreservations,confirmations,andguestcorrespondence.
/liliHandleguestcomplaintsprofessionallyandescalatecomplexissuestoseniorcolleagues.
/liliPromotehotelservicesandupsellopportunitiestoenhanceguestexperienceandrevenue.
/li /ulh3Ideal candidate for this position will have the following experience and qualifications: /h3ulliAminimumof1yearcustomerserviceexperience /liliBachelor'sdegreeinHospitalityManagement,orarelatedfield.
/liliGoodknowledgeofPMSSystemsExcellentwrittenandverbalcommunicationskillsFlexibility,organisationalskillsandadaptabilityintoafast-pacedenvironment.
/li /ulpPlease see the full vacancy for the benefits offered by Jumeirah Capri Palace.
/p #J-*****-Ljbffr
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