Housekeeping Supervisor - The Westin Palace, Milan

27 ott - Milano
The Westin Palace, Milan

h3Position Summary /h3 ul liInspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. /li liRun sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. /li liAssist Housekeeping management in managing daily activities. /li liAct as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. /li liDocument and resolve issues with discrepant rooms with the Front Desk. /li liPrepare, distribute, and communicate changes in room assignments. /li liCommunicate issues to next shift. /li liComplete required paperwork. /li /ul h3Position Summary /h3 ul liInspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. /li liRun sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. /li liAssist Housekeeping management in managing daily activities. /li liAct as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. /li liDocument and resolve issues with discrepant rooms with the Front Desk. /li liPrepare, distribute, and communicate changes in room assignments. /li liCommunicate issues to next shift. /li liComplete required paperwork. /li liAssist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. /li liFollow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. /li liEnsure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.



/li liWelcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. /li liSpeak with others using clear and professional language. /li liDevelop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. /li liEnsure adherence to quality expectations and standards. /li liMove, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. /li liAbility to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. /li liReach overhead and below the knees, including bending, twisting, pulling, and stooping. /li liStand, sit, kneel, or walk for an extended period across an entire work shift. /li liGrasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. /li liEnter and locate work-related information using computers and/or point of sale systems. /li liRead and visually verify information in a variety of formats ("e.g., small print"). /li liPerform other reasonable job duties as requested by Supervisors. /li /ul h3Preferred Qualification /h3 ul liEducation: High school diploma or G.E.D. equivalent. /li liRelated Work Experience: At least 1 year of related work experience. /li liSupervisory Experience: At least 1 year of supervisory experience.



/li liLicense or Certification: None /li /ul pMarriott International is committed to set science-based emissions reduction targets to reduce our carbon footprint dramatically by 2030, resulting in the development of Marriott’s Climate Action Program (CAP), a comprehensive approach to reduce our carbon footprint and enable climate-smart growth and decision making. Our work to reduce Marriott’s global carbon, water, and waste footprints, among other sustainability efforts, is the foundation of Serve 360’s Sustain Responsible Operations coordinate. /p pAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. /p pAt Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. bBe /b where you can do your best work, bbegin /b your purpose, bbelong /b to an amazing global team, and bbecome /b the best version of you. /p #J-18808-Ljbffr

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