Senior Client Delivery Lead, Energy Experience Preferred

25 ott - Milano
Kraken

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You will be managing the relationship with client counterparts (often product owners and business owners)You will be the first point of contact for tech development and the escalation and resolution point with customers for specific domain/product issuesBeing the knowledge base of how Kraken works and how we deliver Kraken PlatformTriaging incoming requests and communicating client priorities internally.Summarising and articulating client needs, considerations, timelines internally to enable the ongoing development of the Kraken platform.Supporting the engineering team to deliver product featuresChallenging the client to think differently about tech development, having full belief in the continuous iteration and deployment approach we have.RequirementsStrong client delivery and/or product ownership experienceAgile delivery experienceExperience of product management and customer journeysSolid understanding of technology and associated trendsExcellent communications,



collaboration and presentation skillsStrong influencing skills and ability to challenge traditional ways of thinkingExperience of working with significant complex delivery pipelines for clientsPatience and initiativeTime management and a get-stuff-done attitudeFluent English + Italian (other european languages are also relevant for this role)Previous experience in the electricity/utilities market in Italy or another European country is a strong "nice to have"Core CompetenciesDemonstrates strong client delivery and product ownership experience, with a solid understanding of technology trends and agile delivery methodologies.
xysqume Capable of effectively communicating client needs and collaborating with engineering teams to support product feature development.Highest-signal resume keywordsClient Delivery ExperienceProduct Ownership ExperienceAgile Delivery ExperienceExcellent Communication SkillsFluent English + ItalianHard SkillsProduct ManagementCustomer Journey MappingTechnology UnderstandingComplex Delivery Pipeline ManagementAgile MethodologiesSoft SkillsCollaboration SkillsPresentation SkillsInfluencing SkillsPatienceTime ManagementIndustry KeywordsElectricity MarketUtilities MarketEuropean Market Experience#J-*****-Ljbffr

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