WeareonthelookoutforapassionateandprofessionalReservationsManagertojoinJumeirahCapriPalaceforthesummerseason2027. Themaindutiesandresponsibilitiesare: Overseethedeliveryofinternalandexternalservice,quality,andcommercialperformancesasperCentralReservationsKPIobjectives. Workcloselywiththeteamtomaximizerevenueopportunitiesandreduceoperationalinefficiencies. Attendmeetingsrelatedtoreservationsandsharerelevantinsightsonperformanceandtrends. Monitorautomatedreservationservicestoensureoptimalcapacityandresolveanyservicedegradation. Monitorandfollowuponguestcomplaints,ensuringrelevantsolutionsareprovidedbycoordinatingwithotherdepartments. Ensuretrainingofnewcolleaguesinthedepartmentandhotelsisplannedandscheduledinadvance. Overseeallaspectsofpeoplemanagement,includingdevelopment,targetsetting,reviews,andperformance. Actasapointofcontactforreservationswithexternalpartners,managingandmaintainingrelationships. ActintheabsenceoftheDirectorofReservationsandperformotherdutiesasrequiredbymanagement. Actasapointofcontactforreservationswithexternalpartners,managingandmaintainingrelationships. #J-18808-Ljbffr

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