Night Audit Agent
Pubblicato il 27-10-2026 - Hospitaliti in Anacapri
Jumeirah Capri Palace is hiring through Hosco in Anacapri.
Si assicuri che tutte le informazioni della sua candidatura siano aggiornate e corrette prima di cogliere questa occasione.
We are on the lookout for a passionate Night Audit Agent to join the summer season 2027 of Jumeirah Capri Palace.
The main duties and responsibilities are:
- Supporting the Night Auditor Manager in balancing the day's revenues, ensuring accurate entry of rate codes, discounts, and other financial details in Opera, and print necessary back-up reports before the system closes for the day.
- Handling visitors professionally during the night shift in coordination with security, ensuring the privacy and security of all guests.
- Recording major incidents and important information in the Duty Manager's logbook.
- Ensuring the Resort's credit policy is followed, conducting Credit Check Reports, and signing off on Rebates and Paid-Outs with proper justification.
- Preparing detailed reports and end-of-day summaries, which include daily revenue, occupancy statistics, guest activity, and other critical data for management review.
- Closing out the financial transactions for the day, including reconciling guest accounts,
checking-in and checking-out records, restaurant charges, minibar usage, and all other billed services.
- Ensuring that all charges (room rates, incidental charges, etc.) are accurately posted and recorded. Any discrepancies are resolved before the end of the shift.
- Ensuring the hotel's safety during the night shift. This includes monitoring security systems, overseeing hotel access, and alerting security personnel about any unusual activities. xysqume
- Working closely with the morning shift staff to ensure a smooth transition of information, and that all necessary updates are passed along to the day shift team.
The ideal candidate for this position will have the following experience and qualifications: PreviousexperienceintheroleProficientinItalianandEnglish,athirdlanguagewillbeaplusGoodPMSknowledgeStronginterpersonalskillstoprovideahighlevelofcustomerservice,addressingguestneedswithacalm,professional,andsolution-orientedattitudeCapacitytoresolveissuesquicklyandefficiently,whetherrelatedtoguestrequests,discrepanciesinaccounts,oroperationalproblems