28 ott - Marche
HCL Technologies Morocco
SAPSF is seeking a Senior Analyst to provide German-language L1 Service Desk support for enterprise users.
Tutti i candidati sono invitati a leggere attentamente la seguente descrizione del lavoro e le relative informazioni prima di candidarsi.
You will log, diagnose and resolve incidents or escalate as needed, using ServiceNow and approved procedures. xivgfpx
You will handle German-language user contacts, promote self-service, contribute to knowledge articles, and participate in continuous-improvement of SLA and quality reviews.
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