IT Service Engineer
Pubblicato il 28-10-2026 - Bruker in Italia
ph3Overview /h3 pBruker is enabling scientists and engineers to make breakthrough post-genomic discoveries and develop new applications that improve the quality of human life. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in post-genomic life science molecular and cell biology research, in applied and biopharma applications, in microscopy and nanoanalysis, as well as in industrial and cleantech research, and next-gen semiconductor metrology in support of AI. Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics. /p h3Overview /h3 pBruker is enabling scientists and engineers to make breakthrough post-genomic discoveries and develop new applications that improve the quality of human life. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in post-genomic life science molecular and cell biology research, in applied and biopharma applications, in microscopy and nanoanalysis, as well as in industrial and cleantech research, and next-gen semiconductor metrology in support of AI. Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics. For more information, please visit Anb IT Service Engineer (m/f/d) /b is responsible for providing technical support and assistance to end-users within an organization. They are tasked with troubleshooting and resolving software and hardware issues, as well as configuring and deploying new hardware and software systems.
p h3Responsibilities /h3 ul liOperate the day to day IT Service Desk to our employees through emails and online ticketing system. /li liMonitors and track incidents, service requests in IT ticketing system. Responsible for dispatching and escalating tickets to next support level, as per the internal guidelines. /li liManage and operate the installation/delivery of all End User Device including Desktops, Laptops, Monitors, Phones, Printers and Mobile device. /li liResponsible for all PC health status; ensure all computers are properly patched and virus protected. /li liPerforms any other IT related duties including on-demand project. /li liManage telecommunication system and cabling system. Work with external vendor to ensure smooth operations and SLA are met. /li liPrepare and participate in disaster recovery and unscheduled shutdown drills /li liPrepare report as request by management. /li liAdditional duties may be assigned within the Service Desk area of responsibility /li /ul h3Qualifications /h3 ul liIdeally completed studies in the field of computer science/business informatics or comparable IT education /li liIdeally already existing ITIL foundation certification /li liPractical experience in IT helpdesk /li liPractical experience in the administration of end user devices (hardware software) /li liGood understanding of processes and basic knowledge of business administration /li liHigh willingness to actively shape change and take responsibility /li liStrong passion to engage with new technologies and trends /li liExcellent communication skills /li liIndependent, analytical, and structured way of working /li liVery good written and spoken English (min. C1
- Level) /li /ul pWe offer direct hiring with an indicative gross annual salary range between €35,000 and €48,000, defined in compliance with transparency criteria and based on the candidate’s experience and level of skills acquired. /p pThis job advertisement is open to candidates of all genders, in accordance with Law 903/1977 and Law 125/1991, and to people of all ages and nationalities, in accordance with Legislative Decree 215/2003 and Legislative Decree 216/2003. /