National Director
Pubblicato il 28-10-2026 - Business Network International in Milano
The National Director leads country-level growth, operational excellence, and brand execution across franchised regions. This role serves as the primary connector between global strategy and local execution, navigating and supporting teams of sales, operations, Membership, localized marketing and communications, and training resources to strengthen BNI's presence and performance within the country.
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The National Director recruits, onboards, and supports franchisees and regional leaders, manages the financial performance of the franchised regions, and ensures the successful delivery of a well-received national conference that engages franchisors, franchisees, and Members. This leader ensures a unified brand experience, strong Membership outcomes, and alignment with BNI’s mission, vision, and core values.
Roles and Responsibilities:
National Growth & Market Development
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- Identify, prioritize, and lead Membership growth opportunities across franchised regions, ensuring alignment with national and broader organizational goals.
- Drive market penetration by overseeing national expansion efforts and strengthening brand positioning in collaboration with Operations, Marketing, HR, Finance, Legal, and Membership teams.
- Monitor performance trends across franchised regions and develop targeted strategies to improve Chapter health, retention, and Member satisfaction.
- Manage the P & L for franchised regions, ensuring financial sustainability, operational efficiency, and alignment with growth targets.
- Oversee budgeting, forecasting, and financial performance reviews for franchised regions.
- Ensure financial decisions support long-term network health.
National Conference Leadership
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- Lead the planning, execution, and evaluation of the country’s annual national conference, ensuring it is well‑reviewed, brand‑aligned, and profitable.
- Oversee cross‑functional coordination for programming, logistics, marketing, and attendee experience.
- Ensure the conference delivers value to employees, franchisees, and Members while reinforcing BNI’s mission and brand promise.
- Recruit, onboard, and support franchisees and regional leaders, ensuring they have the tools, training, and guidance needed for success.
- Partner with franchisees and their field leaders to deliver a consistent brand experience and uphold BNI’s standards, systems, and code of ethics.
- Serve as a trusted advisor to regional leaders, providing coaching, accountability, and strategic guidance to drive performance.
- Build and maintain strong Team spirit among Directors and key contributors across franchised regions, reinforcing collaboration, trust, and shared accountability.
Cross‑Functional Coordination & Alignment
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- Work closely with global functional leaders (Operations, Marketing, Training, Membership, Technology, Finance) to ensure seamless coordination and alignment of initiatives.
- Collaborate with local communications and marketing teams to ensure clear, timely, and brand‑aligned messaging across the country.
- Partner with membership enrollment and support teams to ensure a high‑quality experience for Members, Directors, and Ambassadors.
Work hand in hand with the National Director in Italy responsible for CORE regions, maintaining full collaboration across all strategic and operational aspects of the position and remaining fully synchronized in communications and engagement with the National Team and regional stakeholders.
Build and maintain strong Team spirit among individuals on the National Team, recognizing this as a key requirement for effective national leadership and execution.
Operational Excellence & Business Performance
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- Ensure national compliance with BNI systems, policies, legal requirements, brand standards, and code of ethics across all franchised regions.
- Drive operational efficiency by establishing repeatable processes, optimizing workflows, and ensuring consistent execution across diverse markets.
- Strengthen scalability by implementing systems, tools, and operating rhythms that support sustainable growth, operational consistency, and future expansion.
- Prepare accurate, timely analyses and reporting that communicate business results, trends, risks, and opportunities, enabling data‑driven decision‑making.
- Reinforce adherence to BNI’s operational standards, quality expectations, and performance benchmarks through regular reviews, coaching, and structured follow‑up.
- Cultivate strong relationships with vendors, partners, and external stakeholders to ensu