Senior Software Support Engineer– 24/7 Incident

26 ott - Napoli
E-Dea Transport Technology

E-Dea is seeking a Software Application Support Specialist to provide second-level support for an international customer portfolio.
Si assicuri di leggere l'intera descrizione riportata di seguito e di candidarsi immediatamente se è affidabile/a di soddisfare tutti i requisiti.
The role covers incident triage, diagnosis, workarounds and coordination across product development, QA and DevOps teams.
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The position offers remote or hybrid working options, 24x7 on-call coverage for critical incidents, and a chance to contribute to continuous improvement of troubleshooting guides and knowledge bases.
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