Quality Experience & Complaints Analyst - Global Support

26 ott - Piove di sacco
Vertiv

Vertiv Co in Tognana, Italy seeks a Quality Customer Experience and Complaints Analyst to support new products during market introduction, acting as the contact between NPDI teams to ensure efficient resolution of customer cases.
Legga la panoramica di questa occasione per capire quali competenze sono richieste, incluse le soft skill pertinenti e la padronanza di pacchetti software.
The role covers providing technical support, managing cases from opening to resolution, conducting root cause analyses, xysqume and contributing to product quality improvements with QA, R&D; and manufacturing.
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