Sales Operations Supervisor
Pubblicato il 28-10-2026 - MAX MARA FASHION GROUP in Milano
pThe Sales Operations Supervisor is responsible for the sales process to reference customers in quantitative terms (budget, turnover, profitability) and qualitative terms (application of the Brand instructions in the choice of products), operating in line with the instructions received. The Sales Operations Supervisor supervises the correct execution of customer purchase orders in terms of quantity (budget) and quality, ensuring that the Brand's instructions regarding product choice are respected. /p pThe main objectives of the position include: /p pSupervision, execution, and guarantee of all activities related to product management, space design, and, in general, preparation of sales campaigns for showrooms, including support in scheduling appointments with customers, in line with the Brand guidelines /p pUpon request of the Management, planning of the sales campaign and support in defining the budget, ensuring the achievement of quantitative and qualitative objectives in terms of purchase orders /p pSupport the Sales Direction in developing the reference market and channel (customers and sales) /p pVerifies the correct execution of customer purchase orders in terms of quantity (budget) and quality,
ensuring that the Brand's instructions are respected /p pStudies and processes a preliminary evaluation of assigned customers to define a product assortment compliant with the customer type and maximize company profits /p pMaintains and promotes constant contact with the network to analyze, manage, and report any customer complaints and product trends /p pDeepens and keeps their knowledge of the collection and seasonal projects constantly updated /p pContributes to the development of the sales team'sskills through suitable online and offline training activities. These skills must include, in particular: products, customers, and sales techniques /p pDevelops the reference market by identifying new business opportunities and growing the assigned customer portfolio /p h3Qualifications /h3 pFluent in Italian and English (spoken and written) /p pProven experience in showroom management /p pPrevious experience in a luxuryenvironment is highly preferred /p pA natural ability to build long-term, trust-based relationships with clients /p pExcellent organizational skills with the ability to manage multiple tasks simultaneously and prioritize effectively in a fast-paced, deadline-driven environment /p pFlexibility and willingness to travel /p #J-18808-Ljbffr