Key Account Manager – MNO

28 ott - Roma
Boldyn Networks

h3Key Account Manager – MNO /h3 pItaly | Commercial | Permanent /p h3About the role /h3 pAt Boldyn Networks, we’re reimagining the way people live, work and play by delivering the advanced connectivity infrastructure that keeps the world moving. /p pWe’re looking for an experienced Key Account Manager – MNO to take strategic ownership of relationships with some of Italy’s leading Mobile Network Operators. /p pThis is a senior, highly visible commercial role where you’ll act as a key interface between Boldyn Networks and our MNO partners. You’ll build trusted relationships with senior stakeholders, develop and execute strategic account plans, protect and grow existing partnerships, and ensure we deliver long-term value for both our customers and Boldyn. /p pYou’ll work across commercial, technology, operations, delivery, finance and legal teams, bringing the organisation together around a clear and consistent customer strategy. /p h3What you’ll be doing /h3 pAs Key Account Manager – MNO, you’ll: /p ul liOwn strategic relationships with priority MNO customers, building strong partnerships across commercial, technology, procurement, finance and executive leadership teams. /li liDevelop and deliver strategic account plans covering customer priorities, existing contracts, operational performance, risks and future growth opportunities. /li liEstablish effective account governance, including executive sponsorship, stakeholder mapping, regular engagement and clear escalation routes. /li liLead account reviews, executive briefings and customer governance forums, ensuring actions and commitments are followed through. /liliIdentify opportunities to retain, renew and expand our strategic MNO partnerships. /li liUnderstand our customers’ evolving priorities and translate them into sustainable commercial opportunities. /li liLead commercial conversations around renewals, account expansion, negotiation, forecasting and value protection. /li liCoordinate colleagues across commercial, technical, delivery, operations, finance and legal teams to create a single, aligned Boldyn position for each customer. /li liManage complex customer or operational issues with pace,



credibility and commercial judgement. /li liBuild a detailed understanding of each account’s health, opportunities and risks, ensuring these are clearly understood internally. /li /ul h3What success will look like /h3 pDuring your first 12 months, you’ll have: /p ul liEstablished a clear account governance model across your priority MNO customers. /li liBuilt trusted relationships with key decision-makers and influencers at senior and executive level. /li liCreated concise, actionable account plans bringing together contracts, performance, risk and growth opportunities. /li liEstablished a regular rhythm of customer reviews and executive engagement. /li liDeveloped a strong understanding of customer priorities and partnership health. /li liIdentified and progressed renewal, expansion and strategic partnership opportunities. /li liStrengthened internal alignment around our most important MNO relationships. /li /ul pUltimately, your success will be measured by the strength of our customer relationships, retention and growth of strategic accounts, effective account governance, and the long-term value we create together with our MNO partners. /p h3What we’re looking for /h3 pYou’ll bring significant experience managing complex strategic accounts within telecommunications, mobile infrastructure, connectivity or a closely related environment. /p pWe’re particularly interested in people who can demonstrate: /p ul liProven experience managing senior relationships within MNOs or major telecommunications customers. /li liStrong knowledge of the Italian telecommunications market and MNO environment. /li liA track record of building trusted relationships with senior and executive-level stakeholders.



/li liStrong strategic account planning and account governance capability. /li liExperience managing renewals, negotiations and account growth within complex B2B relationships. /li liThe ability to navigate large organisations and balance multiple stakeholder priorities. /li liStrong commercial judgement and the confidence to manage challenging customer conversations. /li liThe ability to mobilise and influence cross-functional teams without necessarily having direct authority over them. /li liA good understanding of telecommunications infrastructure, connectivity solutions and MNO operating models. /li liExcellent communication, influencing and presentation skills. /li /ul pA degree-level qualification is preferred, although substantial relevant commercial and telecommunications experience is equally important. /p h3The person we’re looking for /h3 pThis role will suit someone who combines commercial credibility with strong relationship-building skills. /p pYou’ll be comfortable operating with senior executives while also getting into the detail when needed. You’ll know how to create structure around complex accounts, bring different internal teams together and build genuine customer trust. /p pMost importantly, you’ll think beyond individual transactions. You’ll understand how to turn strong customer relationships into sustainable, long-term partnerships. /p h3About Boldyn Networks /h3 pAt Boldyn Networks, we’re bringing together the people, technology and expertise needed to create the advanced shared networks of the future. /p pOur people work on some of the most exciting connectivity challenges around the world, helping our customers and partners create smarter, more connected places and experiences. /p pWe believe the best results come from bringing different perspectives together, and we’re committed to creating an inclusive environment where everyone can contribute, develop and succeed. /p h3Ready to make an impact? /h3 pIf you have deep experience in the MNO environment and enjoy building strategic customer relationships that create genuine long-term value, we’d love to hear from you. /p #J-18808-Ljbffr

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