Account Manager SMB Italy - Milano

28 ott - Milano
Glovo

Overview

In this role you will build and grow strategic partnerships with restaurant partners, acting as a consultative advisor to drive their success through data-driven insights and cross-functional collaboration. You will own onboarding and ongoing relationship management, optimizing revenue through promotions and menu optimization while aligning with Glovo’s goals. You’ll work closely with internal teams to deliver customized solutions and ensure strong partner performance, influencing growth at scale. This is a chance to shape partner experiences and contribute to a leading global delivery platform.

Retribuzione / Benefits

- 30% quarterly performance premio
- private health insurance
- Wellhub plan for gym access
- monthly Glovo credit
- flexible work from home two days a week
- work from anywhere up to three weeks a year','enhanced parental leave

Responsabilità

- Build and maintain strong, long-term relationships with restaurant partners via proactive communication
- Understand partners’ business goals to provide strategic guidance
- Analyze data to drive operational excellence, growth, and profitability for partners and Glovo




- Drive revenue growth through promotions, marketing activations, and menu optimization
- Own partner revenue performance and drive measurable growth
- Collaborate with Marketing, Operations, Finance and Customer Service to implement customized solutions
- Own the partner onboarding process in the app, from store setup to early days of activity

Requisiti fondamentali

- 2–3 years of experience in high-performance account/sales management or business consultancy
- Experience in FMCG, food-hospitality, or on-demand delivery preferred
- Bachelor in Business Administration or related field is a plus
- Proven track record of meeting/exceeding KPIs
- Data-driven and analytical problem solver
- Strong organization, time management and prioritization skills
- Proficient with Google Suite; Salesforce is a plus
- Native Italian and English proficiency
- Commitment to diversity and inclusion as part of company culture

- relationship management
- proactive communication
- analytical thinking
- Google Suite
- Salesforce (advantage)
- data analysis

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