28 ott - Milano
Cross Border Talents
Job Title: Customer Support Specialist (Remote / On-site)
- Greece Languages Required:
* Italian + English
* French + English
* Portuguese + English
Location:
Athens, Greece On-site or Remote (within Greece)
About the Role
We are looking for motivated and customer-oriented Customer Support Specialists fluent in English along with one of the following languages: Italian, French, or Portuguese. In this role, you will assist international clients via chat, email, and phone, providing top-tier service and issue resolution.
Key Responsibilities
* Handle customer inquiries efficiently through phone, email, and live chat in your assigned language and English.
* Provide accurate information and troubleshoot issues regarding customer accounts, services, or products.
* Maintain high customer satisfaction by resolving inquiries in a timely and professional manner.
* Collaborate with team members and internal departments to collaborate with complex cases.
Requirements:
* Fluency (C1/C2) in Italian, French, OR Portuguese.
* Professional working proficiency B2 in English.
* Strong communication and interpersonal skills.
* Basic computer literacy and ability to adapt to new software tools.
* Previous experience in customer support or call centre operations is a plus, but not required.
* Eligible to work in Greece (EU citizenship or valid work permit).
What We Offer
* Competitive salary package + language bonuses.
* Flexible work arrangements (On-site in Athens or Remote options).
* Relocation support package for candidates moving to Greece (if applicable).
* Complete training and onboarding program.
* Opportunities for career growth in an international environment. #J-18808-Ljbffr
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