Hospitality Waiter

28 ott - Italia
MINOR Hotels

Department: Food and Beverage Join Anantara Hotels and Resorts if you are passionate about a career that offers authentic luxury in some of the world's most unique and exciting locations. You will also be part of a team that embraces the modern character of each destination, while upholding world-class operational standards and delivering a uniquely personal service to every guest. As Waiter/Waitress you will be responsible for taking orders and delivering food and beverages to our customers providingan excellent overall guest experience. Provide excellent customer service that promote satisfaction. Welcome and acknowledge all guests according to company standards. Maintain a direct and frequent contact with guests, especially during the most important moments of their stay, like breakfast, lunch, dinner and/or any events or meetings (banqueting, coffee breaks, etc.). Demonstrate an excellent knowledge of frequent guests, paying attention to their preferences. Be aware and offer the different products and services available at the hotel’s restaurant. Effectively communicate with the Kitchen Staff to make sure orders are accurate and delivered promptly. Carry out the setting up and cleaning of the tables of the restaurant and meeting rooms as required. Fulfill processes and procedures related to product set ups, quality and service according to brand standards. Deliver checks and collect bill payments from guests, using the point-of-sale system, handling money, processing credit and debit cards. Follow all relevant health department rules/regulations and all customer service guidelines. Previous experience developing similar functions in other hotel chains, or related industries will be highly valuable. Vocational training on hospitality/F&B.; Fluency in local language and knowledge of English is highly valuable. Working knowledge of various computer software programs (Microsoft Office, POS, etc). Ability to work on your own and as part of a team. Knowledge of Thai culture will be valued. At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: Worldwide experience – diversity of 150 different nationalities. Career development opportunities full of national and international challenges. Wide range of training programmes to enhance your skills. Wellbeing initiatives, including flexible working conditions. Ability to make a difference through our sustainability programme and volunteering initiatives. Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme. Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged.

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