29 ott - Roma
Cisco Systems
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received .
Note: This role will involve working for public sector clients hence you may need to undergo an extensive background check process or security clearance process.
Meet the Team
You will be an integral member of the Customer Delivery South team within Cisco Customer Experience (CX), reporting locally to Delivery Leadership in Rome. You will collaborate daily with:
Enterprise & Public Sector Clients: Engineering teams, NetOps specialists, and IT directors from Italy's premier energy, banking, utility, government, and transportation organizations.
Cisco Lead Technical Architects: Partnering with senior domain authorities on high-visibility architecture projects, receiving career mentoring and technical guidance.
CX Project & Program Managers: Teaming up with local project managers to ensure on-time milestone delivery, technical risk mitigation, and smooth project governance.
CX Centers (CXC) Engineering Hubs: Engaging with Krakow and Lisbon delivery teams for collaborative cross-theater implementations.
Your Impact
Hands-on Engineering & Project Delivery: Lead and execute configuration, lab staging, hardware integration, and Day-2 acceptance testing (UAT) for enterprise campus backbones, core routing/switching,
and WAN infrastructures based on Cisco Catalyst (9000 series) and ISR/ASR routing platforms.
Design Translation & Technical Documentation: Author and review detailed Low-Level Design (LLD) specifications, Network Implementation Plans (NIP), Method of Procedure (MOP) execution runbooks, and as-built documentation for complex network modernizations.
Critical Cutovers & Maintenance Windows: Own and execute mission-critical network migrations, software/firmware upgrades, and live cutovers during scheduled change windows, ensuring strict rollback preparedness and zero unplanned downtime.
Secondary Domain Delivery: Apply hands-on engineering capabilities in at least ONE secondary technical domain (Data Center Nexus/ACI/VXLAN, Software-Defined Networking SDA/SD-WAN, or Network Security FTD/ISE) to support customer multi-architecture environments.
Advanced Diagnostics & Problem Solving: Conduct deep-dive protocol analysis, packet captures (Wireshark/tcpdump), and complex Layer 2/3 troubleshooting across BGP peering, OSPF routing loops, VRF segmentation, and QoS behavior during staging and post-migration phases.
Customer Trusted Relationship: Serve as a trusted technical point of contact for customer engineering and NetOps teams, delivering structured technical walkthroughs, knowledge
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