Client Advisor

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8pkn7e

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. Act as a brand representative embodying the brand values and mastering every stage of the Valentino Client experience, from preparation to retention.

SALES & KPIs

- Sales achievement – meet individual sales target and contribute to the overall store sales objectives.
- KPIs achievement – have a clear understanding of the correlation between every step of the client experience with each associated KPI such as applying the styling to increase cross selling and average ticket.

CLIENTELING

- Client engagement – focus on development and retention of existing clients, recruitment of new and potential ones. Engage the client through every selling opportunity - walk in, private appointment, distance sales, sales in partnership.
- Client data acquisition – exploit every opportunity to collect data from new potential clients, enriching the prospect data base while maintaining and updating the current client list.

PRODUCT (care & knowledge)

- Product knowledge – master the know-how of every Valentino creation and convey an engaging / proper story telling around it.
- Display maintenance contribution.

OPERATIONS

- Perform every task in full compliance with operations guidelines (after sales assistance, product

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8pkn7e