Floor Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8pl72k

Collegio alla Querce, Auberge Collection is a hilltop Italian retreat – once a cherished educational institution – and the only hotel in the city of Florence that provides sweeping vistas of both Florence’s historic town center and the rolling hills of Tuscany. Offering unmatched views of the iconic Duomo, the hotel’s gracious, 16th-century buildings are set in breathtaking terraced gardens. Perfectly placed in the city to offer the best of two worlds, the hotel offers 49 Guest Rooms, 28 Suites, and 6 Grand Suites. Multiple dining venues and event spaces include La Gamella, a fine-dining Italian restaurant with The Chef’s Table at its heart, mischievous Bar Bertelli, housed in the former principal’s office, poolside Cafe Focolare, and the original chapel, Sala Dorati and theatre, Il Teatro. Aelia Spa, the first-ever spa in partnership with Furtuna Skin, is a nature-ensconced haven dedicated to holistic wellbeing. The resort will also host a range of connection-driven experiences revealing Florence’s multifaceted Renaissance spirit. Connect with Collegio alla Querce, Auberge Collection on Instagram and Facebook @CollegioAuberge and #AlwaysAuberge At Auberge Collection, we redefine luxury through authentic, heartfelt service and extraordinary culinary experiences that leave a lasting impression. As an F&B; Supervisor, you will play a key role in bringing this philosophy to life by leading the daily service, supporting your team, and ensuring every guest interaction reflects our commitment to excellence. Through your leadership, attention to detail, and genuine passion for hospitality, you will help create memorable dining experiences where every detail matters. Guest Experience & Personalised Service Welcome and engage with guests, ensuring a warm, attentive,



and personalised dining experience that reflects the Auberge service philosophy. Anticipate guest needs and preferences, responding promptly and thoughtfully to requests to ensure a seamless and memorable experience. F&B; Operations & Service Excellence Supervise daily food and beverage operations, ensuring service runs smoothly and consistently meets the property's standards. Coordinate service activities, briefings, and team assignments to ensure the restaurant and other F&B; outlets are prepared for each service. Ensure all mise en place, table settings, menus, and service areas are prepared according to established standards. Monitor service quality, timing, and presentation, intervening when necessary to maintain an exceptional guest experience. Guide, support, and motivate Team Members throughout service, fostering a collaborative and positive working environment. Assist with onboarding and training new colleagues, sharing service knowledge and reinforcing F&B; standards and procedures. Monitor the availability and presentation of menus, service equipment, and operating supplies, reporting replenishment needs when necessary. Support inventory control, stock rotation, and responsible use of resources to minimise waste and maintain operational efficiency. Ensure compliance with food safety, hygiene, health and safety, and responsible alcohol service procedures,



in accordance with applicable regulations and property standards. Assist with operational reporting and administrative tasks as required by the F&B; leadership team. Inspire the team to deliver authentic, heartfelt service, creating a culture where genuine connections and thoughtful gestures make every guest feel valued. Take pride in the details that define an exceptional dining experience, understanding that consistent teamwork and invisible care are essential to authentic luxury. A minimum of 2-3years of experience in a similar F&B; supervisory role, preferably within a luxury hotel, resort, or fine-dining environment. Strong knowledge of food and beverage service standards, restaurant operations, and the fundamentals of guest experience in luxury hospitality. Proven ability to coordinate daily operations, support team performance, and maintain high service standards in a fast-paced environment. A genuine passion for hospitality and the ability to create personalised, memorable experiences through attentive and thoughtful service. Strong leadership and communication skills, with the ability to motivate colleagues, provide constructive guidance, and foster teamwork. Fluency in English, both spoken and written. Willingness to work flexible hours, including evenings, weekends, and holidays. A degree or professional qualification in Hospitality Management, Food & Beverage, or a related field is a plus. Full-time About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive servi

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8pl72k