Application Specialist
Pubblicato il 29-10-2026 - Agfa-Gevaert in Pavia
Location:
Milano, IT Application Specialist (PACS / RIS / VNA) Date: Oct 1, 2026
Location:
Sesto San Giovanni (Milano), Italy. Hybrid working with travel up to 80% of the time to clients in Italy. As a Applications Specialist you are responsible for:
* Work at the customer site to conduct workflow analysis
* Configuration of applications on and off-site
* Analyses and troubleshooting of implemented solutions
* Driving good customer Administration practices within IT and the Imaging department
* You are responsible for the on-site implementation of RIS PACS products at customer sites as part of project deployments, in collaboration with the implementation team assigned to the project.
* Based on your in-depth knowledge of the application and the customer's workflow, you will contribute to the optimization of the installation.
* You assist in the start-up phase and provide the customer with the necessary advice and documentation.
* Deliver training to the PACS/RIS administrators, Radiographers, Clinicians, Radiologists and support personnel both on and off-site.
* You support the "Train the Trainer" activities of the key users.
* You assist in the development of application-specific training and documentation. *. You analyze user feedback and communicate relevant information to the appropriate internal stakeholders
* You provide the necessary input and follow-up of application-related incidents.
* Complete all documentation and site visit reports in coordination with the Project Manager.
* You support our Sales department in conducting customer demonstrations (also during trade fairs).
* You provide feedback on your project activities to the Project Manager. What you bring to the table
* You have a bachelor’s degree, in Medical Radiologic Impaging and Radiotherapy Techniques or you are a trained Radiographer with PACS/RIS Administrative experience in a clinical setting
* Open to travel up to 80% of the time to clients in Italy
* 1 to 3 years of experience within the healthcare sector, including medical imaging and hospital workflows, with a strong focus on radiology environments and processes
* Excellent knowledge of hospital workflows / clinical environmentExperience providing application support to clients with complex software environments within healthcare (medical imaging, radiology) is a plus
* PACS / RIS System experience is a plus
* AGFA HealthCare systems experience is a plus.
* Strong interpersonal skills and customer service focus
* Positive attitude, proactive, self-starter, both action and results oriented
* Well-developed analytical, diagnostic and problem resolution skills
* A strong team player, maintaining a high level of quality in a challenging environment
* Continuous learning orientation; keeping aware of new and emerging technologies Compensation: Salary range (depending of level of experience) 30k – 35k euros + 10% premio
We offer
a rewarding career in a field that impacts lives, the opportunity to work with a talented and committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there Job Segment: Radiology, Informatics, Radiographer, Technical Support, Developer, Healthcare, Technology #J-18808-Ljbffr