29 ott - Ancona
Inission Power
We’re hiring a Customer Service Specialist | Osimo (AN), Italy Inission Power S.p.
A. designs, manufactures and markets customized and standard power supplies, electronic control boards, LED drivers and high-power LED modules for industrial, energy, rail, defense, medical and lighting applications. We are looking for a Customer Service Specialist to manage assigned customer accounts throughout the order-to-delivery cycle, ensuring accurate orders, timely communication and effective coordination with our internal teams. Your main responsibilities will include
* Managing customer orders, changes, forecasts and order confirmations in Microsoft Dynamics 365 Business Central.
* Coordinating deliveries and keeping customers informed.
* Handling complaints, returns and return merchandise authorizations (RMAs).
* Supporting Finance with payment monitoring and reminders.
* Maintaining accurate customer data and documentation.
* Monitoring customer satisfaction and contributing to service improvements. What we’re looking for
* A secondary school diploma or university degree, preferably in business, languages, management or a technical discipline.
* At least 2 years of experience in Customer Service, Sales Operations or order management within B2B industrial electronics or electromechanical companies.
* Excellent Italian and at least B2-level English, both written and spoken.
* Good working knowledge of ERP systems, preferably Dynamics 365 Business Central, Microsoft 365 applications: Excel and Outlook.
* Experience with customer order management, forecasting, shipping procedures, returns and invoicing processes.
* Experience in an international manufacturing environment and familiarity with Incoterms and export documentation would be an advantage. We’re looking for a customer-focused, proactive and detail-oriented person who is eager to grow professionally within a company that is part of an international group. Strong communication and organisational skills, reliability, a collaborative approach and a commitment to continuous improvement complete the profile.
What We Offer
* CCNL Metalmeccanica Industria
* Gross Annual Salary (RAL): €20,000–€25,000, depending on experience and qualifications
Location:
Via Ancona, 59
- 60027 Osimo (AN) Italy #InissionPower #Hiring #CustomerService #CustomerServiceSpecialist Settore
* Fabbricazione di apparecchi elettrici, materiali elettrici e componenti elettronici Tipo di impiego A tempo completo #J-18808-Ljbffr
29 ott - Rho
Cronoshare.it
29 ott - Trieste
Cronoshare.it
29 ott - Palermo
Cronoshare.it
29 ott - Pesaro
Cronoshare.it