Customer Support Specialist with Italian and English (Relocation Assistance)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8prsua

We are currently hiring Italian-speaking Customer Support Advisors for a leading international technology company based in Lisbon, Portugal. This is a great opportunity for candidates currently living in Italy who are interested in relocating to Portugal while working remotely from within the country.

Location: Lisbon, Portugal (remote within Portugal)

7.63/day meal allowance

- Remote work based in Portugal
- Relocation support package
- Optional shared accommodation support for up to 12 months for international candidates (details discussed during interview process)
- Optional free Portuguese classes and other activities around Lisbon

Provide support to customers via phone, email, and chat

Assist users with product-related questions and technical issues

Deliver high-quality customer service with empathy and professionalism

Maintain accurate records of customer interactions

Fluency in Italian and good English level

Customer-oriented mindset

Tech-savvy and comfortable learning new systems

Previous customer service experience is a plus

Schedule

- Monday to Saturday (rotational shifts) or Monday to Friday
- 2 days off per week (Sunday + 1 rotational day)

Schedules may vary depending on project available.

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8prsua