Vice store manager - retail
Pubblicato il 29-10-2026 - Mulberry England in Monza
For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. /in 2024 we proudly achieved B Corp Certification, demonstrating our commitment to impact on people and the planet. /p pAt Mulberry, our Assistant Managers are called “People and Experience Leaders” because you must be passionate about people, determined to deliver an extraordinary customer experience, and open to learning and developing yourself and others. /p h3Responsibilities /h3 ul liPartner with your Store Leader to develop the best team: ul liSupport in creating a high‑performing team where diversity is embraced and every person feels belonging. /li liEncourage discussions and invite ideas and different perspectives to drive creativity and collaboration. /li /ul /li liAlways be customer focused: ul liNurture a welcoming and fun environment for customers and team. /li liCommit to delivering an engaging and memorable customer experience and inspire your team to do the same. /li liDevelop and maintain key customer relationships using in‑store CRM tools to support you and your team. /li /ul /li liCollaborate with your Store Leader to be commercial: ul liContinually demonstrate a commitment to driving your business. /li liCollaborate and build key relationships to accelerate store growth. /li liDemonstrate expert market awareness and use analysis to maximise trading opportunities.
/li liLead and deliver operational excellence, showing respect and consideration for people, product and environment. /li /ul /li /ul h3Qualifications Traits /h3 ul liInspiring /li liEngaging /li liAgile /li liPerceptive /li liAn experienced Leader (preferably within luxury fashion but not essential) /li liIn love with fashion! /li /ul h3Culture /h3 ul liEmbrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and community‑oriented spirit. /li /ul h3Sustainability /h3 ul liAs a certified B Corp, we are committed to using business for good; you will incorporate environmentally and socially responsible practices into your work, supporting our Made to Last strategy across Climate, Circularity and Community. /champion equity, empathy and understanding in all interactions. /li /ul h3Seniority Level /h3 ul liMid‑Senior Level /li /ul h3Employment Type /h3 ul liFull‑time /li /ul h3Job Function /h3 ul liManagement, Sales and Customer Service /li liIndustries: Retail Luxury Goods, Jewelry and Retail /li /ul pMulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at /p /p #J-18808-Ljbffr