29 ott - Bologna
Mediterra DataCenters
The Pre-Sales Engineer provides technical expertise to support the sales process, translating customer requirements into robust and competitive colocation solutions. Working closely with Sales, Operations, and cross-functional teams, the Pre-Sales Engineer ensures proposed solutions are technically feasible, competitive, and aligned with platform standards and contribute to revenue growth and customer satisfaction.
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KEY ACCOUNTABILITIES
Operational Leadership
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- Act as the technical authority for colocation solutions, ensuring all customer designs align with site standards, operational procedures, and long-term platform strategy.
- Validate customer requirements against available and planned infrastructure regarding to power, cooling, space, and connectivity as well as pricing, capacity and delivery timelines.
- Prepare solution designs (rack layouts, power configurations, cooling approaches, space utilisation models).
- Ensure accurate documentation of assumptions, risks, and constraints during handover to delivery and operations.
- Produce technical drawings and layouts using AutoCAD.
- Establish documentation and handover material.
- Partner with Sales to qualify opportunities and lead technical discovery with customers.
- Produce technical content for bids, tenders, and proposals, ensuring clarity, competitiveness, and feasibility.
- Support commercial positioning through technical differentiation, resilience, and lifecycle value.
- Identify technical risks and contribute to mitigation strategies during the sales cycle.
- Serve as a trusted technical advisor throughout the sales cycle, joining customer meetings,
workshops, and site visits.
- Act as the technical bridge between customers and internal teams (operations, engineering, network, project delivery).
- Support senior commercial leaders in strategic customer engagements and negotiations.
Pricing, Capacity & Resource Input
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- Provide technical inputs to pricing models, CAPEX/OPEX assumptions, and margin analysis.
- Support capacity planning for power, cooling, white space, and connectivity based on pipeline forecasts.
- Identify operational and delivery resource needs for planned customer deployments.
Governance, Compliance & Risk
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- Ensure all proposed solutions comply with internal design standards, safety requirements, and regulatory obligations.
- Support alignment with relevant industry frameworks and certifications (e.g. Tier concepts, ISO standards, security and resilience requirements).
- Identify technical risks and constraints early on and support regular contract reviews by highlighting technical constraints, dependencies, and operational obligations.
Market Insight & Continuous Improvement
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- Monitor colocation market trends including power density evolution, sustainability expectations, and customer deployment models.
- Capture customer and market feedback to inform future product development and standard solution offerings.
- Contribute to continuous improvement of pre-sales tools, documentation, and standard design templates.
- Support innovation initiatives related to energy efficiency, modularity, and scalable colocation solutions.
- Work closely with internal teams including Operations, Finance, Corporate and Business Development, Customer Experience, Design & Construction, and others to ensure seamless customer engagement and service delivery.
- Support coordination of post-sales handovers and contract fulfillment.
- Foster open communication and teamwork between local and central teams.
REQUIREMENTS
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- Bachelor’s degree in Engineering, Telecommunications, Computer Science, or a related field; advanced qualification is a plus.
- Minimum 5-8 years of experience in technical pre-sales, sales engineering, or solutions engineering in (colocation) datacenters, telecom, cloud or digital infrastructure.
- Strong written and verbal communication skills in English, Spanish and Italian, additional languages like French are an advantage.
- Ability to design and use AutoCAD.
- Ability to interpret customer requirements across electrical, mechanical and infrastructure domains.
- Strong understanding of colocation infrastructure: power, cooling, space, redundancy, connectivity, and operational constraints.
- Experience supporting enterprise, cloud, or systems integrator customers and complex sales cycles.
- Knowledge of compliance frameworks, uptime/resilience concepts, and SLA-driven operations.
- Ability to communicate complex concepts clearly to technical and non-technical audiences. xlwpduy
- Collaborative mindset, active listening, sound judgment, and sense of humor.
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