Associate Director Customer Partner

29 ott - Milano
Kyndryl

h3Who we are /h3pWho we are kyndryl runs and reimagines mission‑critical technology systems that drive advantage for leading businesses. we combine engineering expertise with ai‑powered insight to enable smarter decisions, faster innovation and lasting competitive edge. /ph3the role – account management partner /h3ullicreate, maintain and develop deep customer connections with top‑level executives. /lilidrive proactive account growth, sell new offerings and minimise erosion in renewals. /lilidevelop and execute cutting‑edge account strategies to grow and retain kyndryl’s most valuable accounts. /liliidentify and qualify new opportunities, build relationships with key decision makers and deliver tailor‑made solutions. /lilicollaborate closely with sales team members to ensure seamless account management from prospecting to closing. /lililead one or more portfolio or strategic accounts and expand existing work into larger scopes and new capabilities. /lilibuild a strong go‑to‑market pipeline with partners to generate new deals. /liliown the account pl, ensure customer satisfaction and maintain compliance. /li /ulh3who you are /h3ulliproven experience (minimum 5years) managing account pl and end‑to‑end sales processes. /lilideep knowledge of business and technology trends and industry best practices. /lilitrack record of revenue growth, cost profitability and risk management. /liligrowth mindset, open‑minded and empathetic approach with customers. /lilibachelor’s or master’s degree; sales experience in technical solutions is a plus. /li /ulh3what you can expect /h3ullidynamic hybrid culture that supports well‑being and personal development. /liliaccess to learning opportunities, professional certifications (microsoft, google, amazon) and coaching. /liliopportunity to work on impactful projects that shape the future of account management. /li /ul #J-18808-Ljbffr

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