Night Audit Agent

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8ptgqo

pJumeirah Capri Palace is hiring through Hosco in Anacapri.
/ppWe are on the lookout for a passionate Night Audit Agent to join the summer season **** of Jumeirah Capri Palace.
/ph3The main duties and responsibilities are: /h3ulliSupporting the Night Auditor Manager in balancing the day's revenues, ensuring accurate entry of rate codes, discounts, and other financial details in Opera, and print necessary back-up reports before the system closes for the day.
/liliHandling visitors professionally during the night shift in coordination with security, ensuring the privacy and security of all guests.
/liliRecording major incidents and important information in the Duty Manager's logbook.
/liliEnsuring the Resort's credit policy is followed, conducting Credit Check Reports, and signing off on Rebates and Paid-Outs with proper justification.
/liliPreparing detailed reports and end-of-day summaries, which include daily revenue, occupancy statistics, guest activity, and other critical data for management review.
/liliClosing out the financial transactions for the day, including reconciling guest accounts, checking-in and checking-out records, restaurant charges, minibar usage,



and all other billed services.
/liliEnsuring that all charges (room rates, incidental charges, etc.) are accurately posted and recorded.
Any discrepancies are resolved before the end of the shift.
/liliEnsuring the hotel's safety during the night shift.
This includes monitoring security systems, overseeing hotel access, and alerting security personnel about any unusual activities.
/liliWorking closely with the morning shift staff to ensure a smooth transition of information, and that all necessary updates are passed along to the day shift team.
/li /ulpThe ideal candidate for this position will have the following experience and qualifications: PreviousexperienceintheroleProficientinItalianandEnglish,athirdlanguagewillbeaplusGoodPMSknowledgeStronginterpersonalskillstoprovideahighlevelofcustomerservice,addressingguestneedswithacalm,professional,andsolution-orientedattitudeCapacitytoresolveissuesquicklyandefficiently,whetherrelatedtoguestrequests,discrepanciesinaccounts,oroperationalproblems /p #J-*****-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8ptgqo