EPIC Applications Analyst
Pubblicato il 29-10-2026 - Carolinas Medical Center in Ferrara
Department: 12279 Enterprise Corporate
- Imaging Services Status: Tempo pieno Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Full-time, dayshift Monday
- Friday from 8:00am-5:00pm. This role will have on call responsibilities and will be fully remote. Fully Remote Role from these states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY No relocation and no sponsorship or transfer of visa for this position now or in the future. Pay Range: $38.20
- $57.30 Major Responsibilities
* Identify, map, measure, analyze and improve routine to moderately complex clinical and business processes, problems and information requirements for assigned Epic application(s).
* Perform current and future workflow analysis and map out critical business processes using business process reengineering techniques, industry standards and best practices.
* Prepare documentation for business requirements by using case diagrams, data flow diagrams, data models, and object models to present, discuss and analyze various dimensions.
* Evaluate whether a proposed solution meets the business and clinical needs.
* Translate user requirements into functional and technical design specifications and reviews with the user to ensure accuracy.
* Prioritize requirements based on business needs and discuss the technological impact of business requirements.
* Perform applicable system(s) configuration that meets business requirements.
* Develop test plans, test cases, and test scripts to validate performance of all functions.
* Conduct effective unit, integration, system and end-user acceptance testing through execution of the tests, tracking problem reports and documenting all final outcomes.
* Provide client and support training through development of training materials, training trainers and end-user(s) as appropriate to the project
* Monitor system functionality and clinical and business processes instituting changes as needed
* Effectively explains the functioning of the assigned application(s) and related systems to the users.
* Assists users with using the full functionality of the application(s) and process flow
* Develop and maintain product documentation including current workflows, requirements, functional specifications, installation instructions, product test procedures, user manuals, procedures and troubleshooting guidelines.
* Completes all appropriate change and quality control documentation using department standards
* Communicate project status and upgrades to clinic users, including any potential delays/downtime related to application(s).
* Manages multiple requests from multiple users and balances priorities.
* Schedules and manages application version upgrades for assigned applications.
* Resource for assigned application(s).
* Assist with support and troubleshooting as needed.
* Respond to user calls as necessary Licensure, Registration, and/or Certification Required Obtain within 6 months and maintain annual educational requirements for EPIC certification(s) as required by department Education Required Bachelor's Degree (or equivalent knowledge)
in Computer Science or related field Experience Required Typically requires 3 years in an IT or clinical environment with business process mapping, analysis, defining business and user requirements, acceptance testing and documentation experiences Knowledge, Skills & Abilities Required
* Experience in using applications, operating systems and databases to include the basic hardware, platform, connectivity, and interface design
* Experience in Epic and other Healthcare applications
* Project management experience with ability to use project management software
* Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and accomplish assignments in a timely manner utilizing excellent customer service skills
* Organizational and analytical skills. Strong problem and issue resolution skills
* Strong written and oral communication skills. Ability to work closely with health care application users, vendors, and technical professionals
* Demonstrated ability to translate user requirements into system specifications. Understanding of change management practices and procedures
* Demonstrated understanding of technical components and how they relate to applications Physical Requirements and Working Conditions
* Must have the ability to perform work related travel and therefore may be exposed to road and weather hazards.
* Exposed to a normal office environment.
* Must operate all equipment necessary to perform the duties of the job.
* Must be able to lift up to 40 lbs. occasionally.
* Sits the majority of the workday; also lifts, reaches, and bends throughout This
job description
indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listi