IM Transcend

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Job Function:

Technology Product & Platform Management

Job Sub Function:

Technical Product Management

Job Category:

People Leader

All Job Posting Locations:

Beerse, Antwerp, Belgium, Latina, Italy, Little Island, Cork, Ireland

Job Description:

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine .

Transcend is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one "clean" ERP as a standardized platform for growth and efficiency gains.

This program will simplify the Pharmaceutical ERP landscape from 7 to 1, standardizing processes to have a cost-effective, fit-for-purpose digital backbone that will enable us to support the Pharmaceutical business with agility. Additionally, the program will remediate the end-of-life system exposure that we risk towards the end of this decade.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

United States - Requisition Number: R-072616

Belgium, Ireland, and Italy - Requisition Number: R-072110

Canada- Requisition Number: R-072610

Netherlands-Requisition Number-R-107016

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

This hybrid position will be located in Latina, Italy. Alternate hybrid locations may be considered in Titusville, New Jersey; Raritan, New Jersey; Toronto, Canada; Latina, Italy; Cork, Ireland; Beerse, Belgium. Alternate locations and Remote work may be considered for the right candidate.

Are you ready to be part of a multi-year global business transformation initiative that will transform and standardize our core business processes and products across Plan, Source, Make, Quality, Deliver, and Data, and enable our integrated data strategy through a single SAP S/4 HANA instance?

We are seeking an experienced, hands‑on Manager to lead the deployment, ongoing support, and adoption of our Signavio process management program. This role combines technical delivery, vendor and stakeholder management, process governance, and change management to ensure Signavio enables consistent, measurable process excellence across the organization.

Key Responsibilities

- Lead end-to-end deployment of Signavio (configuration, integrations, testing, cutover, and post-go-live support).
- Own the production stability and day-to-day support model (incident management, triage, root cause analysis, and SLA tracking).
- Partner with process owners, IT, security, and business teams to design governance, roles, and lifecycle processes for process documentation and change.
- Configure and maintain platform settings, libraries, templates, process repositories, and user access controls.
- Design and implement integrations with core systems (ERP, identity, reporting tools) and APIs; coordinate with engineering/IT teams for secure and performant solutions.
- Develop and deliver training, adoption programs, playbooks, knowledge base articles, and user enablement materials.
- Manage the vendor relationship with Signavio (or program vendor), including escalation, roadmap alignment, licensing, and periodic reviews.
- Measure program success and report KPIs (uptake/adoption, availability, time-to-resolution, process coverage, compliance metrics).
- Drive continuous improvement by colle

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