B Customer Support Specialist

29 ott - Bardi
Smartness

Smartness offers a Junior Customer Support Specialist role (B2B) with a 6-month fixed-term contract, remotely based in Italy. You’ll be the first point of contact for hotel owners, property managers, and hospitality pros, providing friendly, professional support via chat, email, and phone.

Training features AI-powered tools including Claude to resolve issues quickly. No prior SaaS experience is required; we value attitude, curiosity, quick learners, and a real passion for helping people, as you

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