Quality Manager
Pubblicato il 29-10-2026 - csl in Milano
Entity: CSL Behring
Job Category: Quality
Job Family: Quality Control
Job Type: Tempo pieno
Location: Milan, Milano, Italy
Employer Reference: R-284721
Quality Manager (m/f/x) - EU-based
Location: Open to candidates based in countries where CSL has an affiliate presence, provided they are located within commuting distance of a CSL office and can attend the workplace in line with CSL's return-to-office policy.
Employment: Full-time, Permanent
You will be a key member of the Affiliate Quality Operations organization, supporting the effectiveness, compliance, and continuous improvement of CSL's Affiliate Quality Management System across Europe and global affiliates. In this role, you will partner with Quality leaders, business process owners, and stakeholders across multiple functions to ensure policies, procedures, and quality systems remain compliant, fit for purpose, and aligned with regulatory requirements and CSL standards. You will play a critical role in inspection readiness, quality system governance, process harmonization, and the implementation of global quality initiatives. This position offers the opportunity to influence quality practices across a complex international environment while collaborating with colleagues from Quality, Regulatory Affairs, Pharmacovigilance, Commercial Operations, Manufacturing, Compliance, and other business functions.
The Role
- Establish and maintain processes for reporting Quality KPIs across global affiliates.
- Coordinate inspection readiness activities throughout the global affiliate network.
- Support quality management system compliance activities, ensuring policies, SOPs, work instructions, and related documentation remain current, effective, and aligned with business and regulatory requirements.
- Manage the integration of Affiliate Quality SOPs with Global CSL procedures and facilitate procedure updates to incorporate affiliate and local requirements.
- Provide quality support to US Commercial Operations as required.
- Support Product Technical Complaint (PTC) activities for the US market.
- Support Global Change Control, Deviation, and CAPA processes across assigned regions.
- Support and perform product release activities for the US market and Kankakee-manufactured export products, collaborating with manufacturing site representatives as needed.
- Lead and/or support implementation of global electronic quality systems such as SAP, Master Data Governance, and DocNet.
- Ensure effective communication with internal and external stakeholders regarding progress, improvements, risks, and compliance-related matters.
Your Skills and Experience
- Bachelor's degree in Life Sciences, a Scientific Discipline, Project Management, Business Management, or a related field.
- Candidates with alternative educational backgrounds and significant relevant experience will also be considered.
- Minimum of 2 years' experience in a pharmaceutical industry GxP-regulated role.
- Strong knowledge of quality systems, compliance processes, and pharmaceutical industry regulations, including ICH guidelines and industry standards.
- Demonstrated ability to work independently, take ownership of assigned projects, and deliver results with minimal supervision.
- Excellent interpersonal skills with the ability to build effective cross-functional relationships and work successfully within global teams.
- Strong organizational, communication, influencing, and stakeholder management skills.
- Ability to identify process improvement opportunities and implement practical, innovative solutions.
- Working knowledge of CAPA development and quality system methodologies is preferred.
- Experience supporting or implementing electronic quality systems and digital quality tools is advantageous.
- Strong computer skills, including Microsoft Office applications.
- Experience with SAP, Veeva, TrackWise, SharePoint, collaboration tools, or quality databases is desirable.
- Excellent written and verbal communication skills in English.
- Limited travel may be required.
What we offer
- At CSL, we are committed to improving the lives of patients around the world while providing our employees with meaningful opportunities for growth and development.
- This role follows CSL's hybrid working model.
- Employees are expected to work from a CSL office in accordance with local return-to-office requirements and team needs.
- A collaborative, purpose-driven environment focused on innovation and quality.
- The opportunity to contribute to a global organization dedicated to saving and improving lives.
- Exposure to international stakeholders and diverse business functions across the CSL network.
- Professional development opportunities and su