concierge - guest relations
Pubblicato il 29-10-2026 - Hosco.com in Arzachena
JOB DESCRIPTION
It s 11pm on the 14th of August. The chief stew of a 60-metre yacht anchored off Cala di Volpe needs a table for 14 tomorrow night, a birthday cake for a 6-year-old, a tender transfer for a guest landing in Olbia at 7am, and white peonies. Every florist on the island says they re sold out.
If your first thought is I know who to call, keep reading.
WHO WE ARE
Star Yacht Group has operated in Porto Cervo since 2007. We are a licensed maritime agency, trusted by superyacht captains, chefs and chief stewardesses. We handle provisioning, port formalities, transfers and bespoke concierge services for VIP guests. With offices in Porto Cervo, Olbia,and Miami Beach, we deliver seamless service across the Mediterranean and beyond.
THE ROLE
You ll be the primary contact when crew requests are unusual, urgent or complex. From curating bespoke shore excursions to sourcing hard-to-find luxury items overnight, you will ensure unmatched service standards.
WHAT YOU LL DO
- Act as the key contact for captains and chief stews from charter confirmation to departure
- Design tailored itineraries and book top-tier restaurants, beach clubs, nightlife and private transport (helicopters, jets, cars)
- Source flowers, décor, luxury gifts, wellness services and private chefs at short notice
- Coordinate directly with our in-house provisioning and logistics teams for seamless execution
- Manage request tracking, confirmations and invoicing with precision
REQUIREMENTS
- Experience: at least 2 3 seasons in luxury hospitality (superyachts, 5-star hotel concierge, Les Clefs d Or, private aviation or high-end events)
- Languages: fluent English and Italian; a third language such as French or Spanish is a strong plus
- Local knowledge: deep understanding of the Costa Smeralda and Sardinia s high-end venues, dining and logistics
- Problem-solving and calm under pressure: proven ability to stay sharp and precise when several yachts call at once. You can say leave it with me and deliver
- Licence and availability: valid driving licence (Patente B) and full availability throughout the peak summer season
BENEFITS
- Seasonal or permanent contract, depending on the profile
- Competitive salary based on experience (CCNL Commercio contract)
- Meal vouchers (buoni pasto) and partial lavoro da remoto
- Company phone, vehicle for service duties and seasonal accommodation support
- Daily work with top-tier international superyachts
- Real career growth, including potential year-round roles and mobility with our Miami office
- Shared staff accommodation provided for seasonal staff
HOW TO APPLY
Apply on Hosco with your CV and a brief note describing the most challenging guest request you have ever resolved
by helplavoro.it