29 ott - Milano
Meliá Hotels International
Empresa:
Meliá Hotels International
What will I be doing?
Comply with the attributes, standards and manuals that apply in their department, as well as ensure compliance in other areas.
Ensure the customer experience, personalising their stay, anticipating their needs and exceeding their expectations.
Manage the guests' digital experience, according to the global strategy.
Manage customer incidents, following the established protocols.
Comply with Sensory Architecture in the different areas of the hotel, in terms of lighting, decoration, aroma and background music.
Verify material orders following the set product guidelines, for better optimisation of economic resources.
What are we looking for?
University degree, preferably Tourism or Hospitality,
Marketing or similar.
Fluent in Italian and English. A third language would be an asset.
Organisation and planning.
Problem-solver
Excellent communication skills.
High vocation for service
Attention to detail.
The role is classified as an INTERNSHIP with an expense allowance of at least €600.
Further information on the role classification, remuneration, any premio schemes, welfare and company benefits will be provided during the selection process
Requisitos
: Sin titulación; No requerida