Data Center Master Technician H/F

29 ott - Milano
Carrier

Sobre Carrier Carrier Global Corporation, líder mundial en soluciones inteligentes de clima y energía, está comprometida con la creación de innovaciones que aportan confort, seguridad y sostenibilidad a la vida.
A través de avances de vanguardia en soluciones climáticas como el control de temperatura, la calidad del aire y el transporte, mejoramos la vida de las personas, impulsamos industrias clave y garantizamos el transporte seguro de alimentos, medicamentos vitales y más.
Desde la invención del aire acondicionado attuale en ****, lideramos con propósito: mejorar nuestras vidas y el mundo que compartimos.
Seguimos liderando gracias a nuestro equipo global de primer nivel e inclusivo, que sitúa al cliente en el centro de todo lo que hacemos.
Para más información, visite o siga a Carrier en redes sociales en @Carrier.
Build your career with confidence.
By joining Carrier, you become part of the global leader in providing healthy, safe, sustainable, and intelligent solutions to the building and cold chain industries.
We create solutions that matter for our planet – and our employees are at the heart of our vision.
We are a company of innovators, united by our vision, values, and culture: the "Carrier Way."
As an employer of choice, we aspire to provide an attractive workplace, develop and retain the best talents, promote engagement, foster teamwork, and use innovation to serve our customers.
In short, Carrier's strengths lie in the expertise, creativity, and passion of our employees,



and we look forward to having you join our team.
The role The Data Center Master Technician serves as the lead field technical expert for Carrier's data center cooling solutions across Europe, providing advanced support for commissioning, troubleshooting and critical escalations, while ensuring operational excellence, customer satisfaction, knowledge transfer and the continuous development of technical capabilities .
Key responsabilities Provide expert-level technical support for complex HVAC and data center cooling systems, including advanced diagnostics and root cause analysis.
Lead and support commissioning, start-up activities, and critical project milestones to ensure successful system deployment and performance.
Manage and resolve high-priority technical escalations, urgent customer issues, and complex field interventions across Europe.
Act as the primary technical liaison between customers, field technicians, service organizations, and Carrier engineering, quality, manufacturing, and product teams.
Ensure technical governance of field activities, aligning operational priorities and driving sustainable resolution of technical issues.
Deliver technical leadership, coaching, and knowledge transfer to develop local service capabilities and improve field expertise.
Standardize technical practices, support continuous improvement initiatives, and contribute to the development of best-in-class service processes.
Ensure full compliance with Carrier policies, quality standards, and Health, Safety

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