Associate Director Customer Partner
Pubblicato il 30-10-2026 - Kyndryl in Italia
Who we are Who we are kyndryl runs and reimagines mission‐critical technology systems that drive advantage for leading businesses. we combine engineering expertise with ai‐powered insight to enable smarter decisions, faster innovation and lasting competitive edge. the role – account management partner
create, maintain and develop deep customer connections with top‐level executives. drive proactive account growth, sell new offerings and minimise erosion in renewals. develop and execute cutting‐edge account strategies to grow and retain kyndryl's most valuable accounts. identify and qualify new opportunities, build relationships with key decision makers and deliver tailor‐made solutions. collaborate closely with sales team members to ensure seamless account management from prospecting to closing. lead one or more portfolio or strategic accounts and expand existing work into larger scopes and new capabilities.
build a strong go‐to‐market pipeline with partners to generate new deals. own the account p&l;, ensure customer satisfaction and maintain compliance. who you are
proven experience (minimum 5years) managing account p&l; and end‐to‐end sales processes. deep knowledge of business and technology trends and industry best practices. track record of revenue growth, cost profitability and risk management. growth mindset, open‐minded and empathetic approach with customers. bachelor's or master's degree; sales experience in technical solutions is a plus. what you can expect
dynamic hybrid culture that supports well‐being and personal development. access to learning opportunities, professional certifications (microsoft, google, amazon) and coaching. xcldrub opportunity to work on impactful projects that shape the future of account management.