30 ott - Re
Manatal
Travel Customer Service Representative (Remote)I candidati sono invitati a leggere attentamente tutti gli elementi di questo annuncio.
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About the job Travel Customer Service Representative (Remote)
About the Role
Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey.
In this client-facing role, you will serve as a trusted point of contact-from initial booking through post-trip follow-up-ensuring a seamless, personalized, and high-quality experience.
This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.
Key Responsibilities
Respond promptly and professionally to client inquiries via phone, email, and messaging platformsAssist with luxury and leisure travel bookings, including changes, cancellations, and special requestsProvide accurate and timely information regarding destinations, travel requirements,
and agency policiesCoordinate booking details and confirm itineraries to ensure accuracy and client satisfactionProactively follow up with clients before and after travel to ensure a positive experienceAddress client concerns with empathy, professionalism, and solution-oriented thinkingMaintain accurate documentation and update booking systems as requiredQualifications & SkillsExcellent verbal and written communication skillsCustomer service experience (travel, hospitality, or service-related experience preferred)Strong organizational skills and attention to detailComfortable using technology and learning new systems and booking platformsReliable, proactive, and able to manage multiple client requests efficientlyGenuine interest in travel and helping clients plan memorable experiencesWhat
We Offer
100% remote work environmentOpportunities for professional growth within the companyAccess to travel perks and industry-related discountsSupportive team culture with ongoing training and developmentEqual Opportunity EmployerPrestige Travel Agency by Mich is an equal opportunity employer committed to diversity and inclusion.
xysqume #J-*-LjbffrPer questa posizione sono disponibili opzioni di lavoro a distanza/a casa.