30 ott - Bardi
Axcelis Technologies
Customer Service Representative -- Maintains direct contact with customers before and/or after the sale, via telephone, email, chat or through other social media platforms.
Supports sales team by developing and maintaining positive customer relations (CRM) with clients/customers, which can substantially affect service and/or product revenue(s).
Works with various departments to meet maintenance services sales goals.
Works with customers and/or distributors to receive accurate account of equipment failures and provides reports to management.
Focus of work may be in pre-sale or post-sales or both.
Education/Experience: Typically requires a Bachelor's degree with 2-4 years of professional experience.