30 ott - Lombardia
JD Logistics
JINGDONG Logistics is seeking a Team Lead for the inbound customer service group. You will guide sessions, provide feedback, and ensure service levels while collaborating with other departments to resolve issues and improve customer experience.
The role requires a Bachelor’s degree and at least 3 years in customer service, including 1 year in a supervisory role. Fluency in English and Mandarin is preferred for global operations.