Back Office Gaming Support Specialist
Pubblicato il 30-10-2026 - Cross Border Talents in Milano
Description
Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate.
We are looking for passionate Back Office Gaming Support Specialists with German to join our Game Support Team - get the job you will enjoy A typical day:
Assist our players with any issues they might experience or report
Focus on the player and provide the ultimate player experience
Listen to the voice of the players and communicate it further to the appropriate teams
Work with our team to improve our processes
Requirements
Fluency in German and a good command of English
Gaming experience - you have played games and you can relate to a player's concept, community, and mindset
Player empathy and understanding a player's perspective when tackling their issues
Understanding of Player Support
Desire to help the players as best as possible and to contribute to the team's success
Benefits
Relocation Premio: €1,500 Gross (paid in 2 instalments) - to support relocation and initial rent costs
21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
More than fifty benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses