30 ott - Brescia
Pillar
Pillar Srl is building the operating system for construction and seeks a Customer Success professional to protect recurring revenue, expand customer value, and prevent churn. You will own the commercial customer journey before renewal and lead renewal and upsell conversations across a growing client base. You will engage customers 90 days before renewal, identify upsell opportunities, and collaborate with Sales, Product, and CS to remove blockers while maintaining a strong focus on retention and